Subscription and Add-ons

1Purpose #

• See what you have. The top card shows who the licence is for, the plan and its current period, the day sign-in runs to, and how many users and companies are in use against how many are allowed.
• Choose what a demo has. On a demo licence the Modules in your demo card lists every module and feature a demo may try. Tick and untick them and press Save the demo's modules , as often as you like while the demo runs. Nothing is charged.
• Buy a demo. On a demo licence you choose the plan - monthly or annual, companies, branches, users, modules - and pay. The same licence then stops being a demo. The company and everything entered in it are kept, and you keep signing in as you do now.
• Add to a paid subscription. On a paid subscription you add companies, branches, users, modules and features. What you add is ready within a minute or two of paying.
• Renew a paid subscription. From 14 days before your period ends, a Renew your subscription card shows the amount for one more term and a button to pay it. It stays until the renewal is paid.
• Have renewals charged automatically. Where C-Land offers it, and your subscription is paid in rupees, the Automatic renewal card shows whether it is on, which payment method is saved and its limit, and lets you switch it on or off or set up a bank mandate.
• A licence issued by C-Land directly (not bought online) has nothing to add to from here; the screen says to contact us.
• When you ask C-Land to do it for you. Our staff cannot change your licence on their own say-so. They send a six-digit code to the e-mail address or mobile on your licence, together with a sentence saying what they are about to change. Give them the code only if that is what you asked for; afterwards you are mailed what was actually changed. Anything that costs money they mail to you as a link, which you pay yourself - they never take a payment. If you receive such a code without having asked, do not give it to anybody, and tell us.
• The same from our website. Everything on this screen can also be done under My account on the InvoiceNET website, without opening the ERP. You sign in there with an e-mail address and a code mailed to it - no password. It matters most when the subscription has run out and nobody can sign in here any more.

2How to use, step by step #

1. Open Admin > Subscription and Add-ons . Only an Administrator can.
2. On a demo: choose Monthly or Annual, set the number of companies, additional branches and users with the plus and minus buttons, and tick the modules and features you want. A plan needs at least one company and one user.
3. On a paid subscription: the numbers start at zero - set how many MORE companies, branches or users you want, and tick any module or feature you do not have yet. What you already have is not listed.
4. On a demo, fill in Billing details: the name for the invoice, the country, the address and city; for India also the state, the PIN code and, if you have them, the GSTIN and PAN.
5. The last card shows the price worked out by the server: each line with its arithmetic, the tax, and the total. It updates a moment after every change.
6. Press Pay . The payment gateway's own window opens; pay there.
7. The screen then follows the order: Payment received , then Done . You can carry on working meanwhile.
8. A new module appears in the menu when you next open a company. The tax invoice arrives by e-mail at the address on your licence.
9. To renew: when the Renew your subscription card is shown, check the lines and the new period, press Renew - pay , and pay in the gateway's window. The screen follows the order to Done and the top card then shows the new period.
10. To renew automatically from now on: on the Renew your subscription card tick Renew automatically before pressing Renew - pay, and choose Card or UPI Autopay if both are offered. You pay this renewal as usual; the method you pay with is saved by the payment gateway for the renewals after it.
11. To use your bank account instead: on the Automatic renewal card, under Set up a bank mandate , tick the box to agree and press Set up a bank mandate . Register it in the window that opens (net banking or debit card). No money moves; your bank confirms it in a few working days and the card then shows On .
12. To stop automatic renewal: press Switch automatic renewal off... on the Automatic renewal card and confirm. The saved method is withdrawn at once and is not charged again.

3Fields #

• Pay (Monthly / Annual) - a demo only. Annual is charged as eleven months for twelve months of service. An addition has no choice here: it joins your subscription's own term.
• Company - one per company database. Every financial year of a business is its own database and counts as one, so plan for one more each year. Includes one branch; the modules are chosen separately.
• Additional branch - branches beyond the one every company includes.
• User - one per person who signs in.
• Modules and features - each is bought once for the whole licence. A feature can be bought only with, or after, its module.
• Name on the invoice, Address, City, Country, State, PIN code - who the tax invoice is made out to. Country decides the currency (rupees for India, US dollars elsewhere) and the tax; for India the state decides how GST is split.
• GSTIN, PAN - optional, India only. A GSTIN is checked for its form; with one the invoice shows it for input credit.
• Billed to - on a paid subscription, the billing details already on your licence. They cannot be changed here.

4Rules and integrity #

• You buy for your own licence only. The licence is the one your sign-in belongs to; the screen cannot be pointed at another.
• The price is the server's. It is worked out again when the order is placed, from the price list as it stands then.
• An addition ends with your current period and is charged for the days left in it: bought halfway through, it costs half. From the next renewal it is part of your plan.
• Buying a demo keeps your data. A module tried in the demo and not bought is switched off the day you pay. If you buy fewer users, companies or branches than the demo allowed, nothing already made is deleted, but the bought numbers apply from then on.
• A plan cannot have fewer companies than the company databases in use.
• A renewal buys the plan as it stands - every company, branch, user, module and feature the subscription holds - for one more term at today's prices. Prices that changed during the period reach you only here.
• Renewing early loses no days: the next period starts the day after the current one ends. The same holds when it is paid during the grace days after the end.
• After the period ends the software keeps working for the grace days (seven by default) with the renewal still on this screen; nothing can be added until it is renewed. After the grace days nobody can sign in - the renewal is then paid from the link in the reminder mails or under My account on our website, the data is kept, and the new period starts on the day of payment.
• Reminders are mailed to the address on your licence 14, 7, 3 and 1 days before the end and on the last day, then each day of grace.
• Automatic renewal is optional and only in rupees. It is offered when C-Land has switched it on. A subscription paid in US dollars is renewed from the link in its reminder.
• You agree to a limit, not an amount. The sentence beside the tick box says the most one renewal may take - by default one and a half times what you are paying, rounded up to the next hundred - so a few added users or a price change need no new permission. A renewal above the limit is never charged: you are mailed a link to pay it, and ticking the box while paying allows the new amount.
• What is saved, and where. The card, UPI or bank details are held by the payment gateway. The ERP and C-Land keep only the gateway's reference, who agreed, when, and the sentence agreed to.
• Nothing is charged until your bank has confirmed the method. Until then the card shows Waiting for the bank and a renewal that falls due is paid by you. A card or UPI is usually confirmed within minutes; a bank mandate takes a few working days.
• When it is charged. The reminders 14 and 7 days before the end say the amount and the day. The first try is 3 days before the period ends. If it fails you are mailed at once with a link to pay, and it is tried again on the last day and on the 3rd and 6th days of grace - four tries in all, and none after sign-in has stopped.
• You are never charged twice for one renewal. Before each try the payment gateway is asked whether a payment for that renewal has arrived or is on its way. Paying it yourself at any time ends the tries.
• Agreeing again replaces the old permission. A newer method, once confirmed, becomes the one charged, and the older one is withdrawn. A bank mandate can be set up only while no method is saved - switch automatic renewal off first to replace one.
• Switching off is always possible , also when C-Land has stopped offering automatic renewal. Switching on with nothing saved only records the wish: the tick box is then already ticked when you next pay a renewal.
• Pressing Pay twice is one order. Closing the payment window leaves the order saved; press Pay now to continue it.
• If the change cannot be made after you have paid, the payment is refunded automatically and the licence is left as it was.
• Card and bank details are never typed into the ERP - only into the payment gateway's own window.
• Who can use My account on the website. The e-mail address your licence is registered to (the one the invoices are mailed to), and the e-mail address of each Administrator of this licence that is not disabled - the address on the user in User Manager. It is checked afresh at every step: remove a user's Administrator role, disable them or change their e-mail address, and that address can no longer manage the licence there. Two Administrators who should both be let in need two different e-mail addresses on their users.
• What is recorded. An order, a cancellation or a change made from the website is recorded against web: and the e-mail address that signed in, where one made here shows the login name.
• The code and the sign-in on the website. A code is six digits, good for ten minutes, works once, and is ended by five wrong tries; three codes can be asked for one address in fifteen minutes. A sign-in lasts eight hours, or until the browser tab is closed or Sign out is pressed. C-Land can change these times, and can switch My account off.
• Change your plan from the next renewal lowers what the next renewal buys - fewer users, companies or branches, a module or feature dropped - or changes between monthly and annual. Nothing changes now, and you can change your mind until the renewal is paid. The renewal is priced on the plan you set; your licence is lowered to match on the first day of the new period, even when you pay early.
• A number cannot go below what is in use - sign-ins not disabled, and company databases (each financial year counts) - and never below one user and one company. If more is in use on the renewal day than you asked for, that item renews at what the plan holds, and the reminder says so; the renewal itself is never held up.
• A dropped module stops opening on the first day of the new period. What was entered in it stays in your company but cannot be opened or changed until the module is bought again. A module is dropped together with its features.
• A new financial year needs one more company. Each year is its own company database and each counts on your licence; earlier years stay so that they can be opened. From 45 days before a business's year ends, when you have no spare company, this screen and a line under the header offer one more, and a mail is sent 45, 15 and 1 days before. Nothing stops working if you do not add it.
• A demo's own modules. A module that comes with every company is always on and cannot be unticked. A feature can be ticked only while its module is; unticking a module unticks its features. A module switched off stops opening, but what was entered in it stays in the company and is there again when it is switched back on. The menu follows when a company is next opened. A module C-Land switched on by hand that a demo cannot choose is not listed and is left as it is. When the demo is bought, the modules of the paid licence are chosen afresh.
• A demo can have extra days once , asked for here in its last three days, if it has been signed in to on enough different days. Buying the licence keeps the demo's company and data.
• Invoices lists every invoice and credit note of your licence, newest first, and downloads each as the PDF that was mailed. A document still "being prepared" has no PDF yet; it is mailed when ready.
• Sent here from another screen. When User Manager, Create company or Branch Master is full, or a screen belongs to a module your licence does not have, that screen offers to add what is missing and opens this one with it already in your selection. Nothing is charged until you press Pay here.
• A banner under the header tells every user when the subscription has seven days or fewer left (amber) and when its period has ended and the grace days are running (red). It goes when the renewal is paid.
• Cancel a recent order appears only when C-Land offers it, and lists the orders paid within the days it allows. Cancelling refunds the whole order to the method you paid with and takes back what the order gave: an addition's users, companies, branches and modules leave the licence; a renewal's period is undone; cancelling a first purchase ends the subscription and sign-in stops that day. Your companies and data are kept. The card says exactly what will happen before you confirm, and a credit note follows by e-mail.
• Orders are cancelled newest first. An order cannot be cancelled while a later one on the same subscription still stands; the card says which.
• Past the last day shown, or for part of an order, contact C-Land: only the whole order can be cancelled from here.

5If something does not work #