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Help centre / Cashier

Cash Counter Master

A Cash Counter is a POS till. A cashier opens a counter (Cash Opening), collects payments against it — the voucher page's Cash/Card Collection window records every receipt under the open counter — and closes it at the end of the shift. This master only names the counters; opening and closing them is a separate daily flow.

1Overview #

Licence. Cashier is a feature of Sales, bought on its own (a module of its own until October 2026 - licences that had it keep it). Without it the Cashier pages, its dashboard and its reports are not offered.

2What is this master? #

  • One record per counter. Use Find (F2) to load one, Add (F3) to create, Modify (F4) to edit, Save (F5) to store, Esc to cancel an edit.
  • Opened as an embedded dialog from another screen, Use counter returns the loaded Counter ID to that screen.
  • Counters appear in the Cash/Card Collection window's open-counter list only after a Cash Opening entry exists for them for your user — creating the counter here is the first step, not the whole flow.

3Step by step #

A cash counter is a till — the physical drawer opening sessions run on.

  1. Press Add (F3) and give the counter its ID and name — COUNTER-1 . The ID locks after saving because sessions reference it by text.
  2. Press Save (F5) and confirm. Status starts as Available.
  3. Open the day on it from Cash Opening; the counter shows Open until the closing releases it.

4Fields #

  • Counter ID is the counter's name (up to 50 characters, e.g. Counter-1 ), is required and is the record's key — it must be unique and can't be renamed once saved, because cash-opening sessions reference the counter by this text.
  • Description is free descriptive text (up to 255 characters), e.g. the counter's physical location.
  • Status comes from the fixed status pick-list ( Available / Open ). New counters start as Available ; Open is normally stamped by the cash-opening flow while a session is running, so you rarely set it by hand.

5Why is a pick-list empty? #

  • The Status options come from the fixed application list (Available / Open). If it is empty, the status list rows are missing from the database — contact the administrator.
  • If the voucher page's Cash/Card Collection window shows no open counter , the counter exists but no Cash Opening has been made for it for your user, or the opening tracks a different voucher type.

6Integrity rules #

  • The Counter ID is unique — a second counter with the same id is refused.
  • A counter that has cash-opening records can't be deleted — the delete is refused with the number of sessions found.
  • User permissions (_PERM triggers) can refuse a save or delete even when the form allows it.
  • Deleting a counter also clears its document links (a database trigger cleans them up automatically).

This is the help InvoiceNET® ERP shows beside the Cash Counter Master screen. Whether you have the screen depends on the modules of your licence and the rights your administrator has given you.

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